Welcome to The Velvet 7 Residences
These Terms & Conditions govern the use of accommodation, booking services, and facilities provided by The Velvet 7 Residences. By making a reservation or staying at the property, guests agree to comply with the terms outlined below.
Reservations & Payments
Reservations are confirmed only after payment verification and availability confirmation. Rates may vary depending on season, length of stay, and apartment category. Full or partial payment may be required prior to check-in.
The Velvet 7 Residences reserves the right to decline or cancel reservations in cases of incorrect pricing, unavailable accommodation, or violation of booking policies.
Check-In & Check-Out
Check-in time begins at 2:00 PM.
Check-out time is 11:00 AM.
Early check-in and late check-out requests are subject to availability and may attract additional charges.
Guests are required to present valid identification during check-in.
Guest Responsibilities
Guests are expected to maintain respectful conduct throughout their stay. Any damage caused to property, furnishings, appliances, or facilities may result in additional charges.
Illegal activities, excessive noise, or disturbance to other residents are strictly prohibited.
The Velvet 7 Residences reserves the right to terminate a stay without refund in cases of misconduct or policy violations.
Cancellation Policy
Cancellation requests must be submitted before the scheduled check-in date. Refund eligibility depends on the timing of cancellation and the applicable booking conditions.
No-shows or last-minute cancellations may be charged partially or in full.
Liability
While reasonable care is taken to provide safe and secure accommodation, The Velvet 7 Residences shall not be responsible for loss, theft, or damage to guest belongings during the stay.
Guests are encouraged to secure valuables appropriately.
Privacy
Personal information collected during reservations or communication is used solely for booking management, guest services, and operational purposes. Guest information will not be shared with unauthorized third parties except where required by law.
Amendments
The Velvet 7 Residences reserves the right to modify these Terms & Conditions at any time without prior notice.
Contact
For inquiries regarding reservations, cancellations, or policies, please contact The Velvet 7 Residences directly through the official contact channels provided on the website.